central spot for quick access to sights and great dining

staying here was fantastic since I was just a few steps away from charming cafes and the stunning Piazza dell' Anfiteatro, making my morning strolls delightful. The room was spacious and clean, allowing me to relax after exploring the beautiful city parks and landmarks nearby.

The breakfast, served at the charming restaurant next door, was an absolute delight with an excellent variety and quality.

Coordinating bag storage after checkout was tricky. the office hours limited my ability to safely store my luggage.

The location is perfect for exploring Lucca's sights.

I struggled with long waits for assistance, as the front desk was often empty. The lack of warm water was incredibly frustrating, especially when it was cold outside. Additionally, I couldn’t reach anyone for help when issues arose, making me feel quite unsupported during my stay.

a) Great location
b) Spacious room
c) Clean facilities
d) Comfortable bed

this hotel could’ve been lovely, but the staff was not the least bit welcoming, and good luck if you need the toilet before check-in, as I was denied access! A kettle in the room would’ve been nice, but instead, I had to venture out in my pajamas for coffee. almost considered a positive review, but just couldn't.

Beautiful views from rooms

the air conditioning unit was a bit loud at night. breakfast service took too long.

Positive, I had a spacious, airy room that was bigger than most places I've stayed. The additional coffee/tea area was a nice touch. The location is super central, making it easy to explore. Breakfast at the owner's restaurant was delicious too! ☕

We stayed in a spacious suite which was perfect for our family. The kids loved the little balcony where we enjoyed breakfast, and the location was super convenient for exploring the historic sites. Plus, the comfortable beds made it easy to relax after a busy day!

My wife says that the lack of a kettle in the room was inconvenient for us, especially with kids needing snacks and drinks.

the location was perfect, right in the bustling heart. delightful breakfast options with homemade treats. staff excelled in offering warm hospitality.

was all great 😊. check-in could be improved.

I stayed in a double room for 2 nights and it was really nice and clean with a classic Italian vibe. The bed was super comfy, and the shower was great, but it was a bit small. Also, the room had some street noise since it was right in the shopping area, which might be bothersome for light sleepers. The shared entry area could get noisy too, especially in the mornings.

I enjoyed a spacious room with a clean bathroom and the common area had a cozy vibe, perfect for unwinding after a long day. It was nice to have a little coffee corner available, and the breakfast spread included freshly made pastries which were a real treat. The only downside was the slightly noisy air conditioning at night, but it didn’t take away from my overall positive experience. ☕

great location and spacious rooms

The apartment’s proximity to the city center made exploring so easy. I loved just stepping outside and walking to cafes and sights. It also had a nicely decorated common hall with a big fridge for snacks and drinks, which was perfect for families. Additionally, the views from the garden were delightful and complemented our stay beautifully!

Coordinating check-in times was a bit inconvenient, as it limited my arrival flexibility.